Frequently Asked Questions
Everything you need to know about your Elite experience.
How do I determine the correct size for my order?
We provide a comprehensive sizing guide on every product page. If you are between sizes, we recommend opting for the larger size for a more comfortable fit, or contacting our style consultants for personalized advice.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the product is in its original packaging to qualify for a full refund or exchange.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days for most metropolitan areas.
Do you offer international shipping?
Yes, Elite Wheels & Tyres ships to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
How should I care for my high-end garments?
Specific care instructions are located on the internal label of each piece. For most of our elite collections, we recommend professional dry cleaning or a gentle cold hand wash to maintain fabric integrity.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.